SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fashion Day Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashiondaystyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kengurumi is cool. There are a little protruding threads. At 175 took XL. A little bit too big, but spacious.
Great pajamas! Quality is super, without unpleasant smell. I have a height of 163, ordered the size of M, sits freely and comfortably. There are pajamas size S, but for my height is too small, the Hood does not fit.
I'm happy with pajamas. Carefully use the zipper. (I will change mine) Yes, this pajamas lightning and this is 1000 times more convenient than buttons. My height is 165 and pajamas perfectly sits. (L) if you are higher, then you already have to take more.
Took a bit under a month to arrive and looks great, thank you
I'm delighted! Cool hare! Neatly sewn, soft, beautiful! Size corresponds. Quality is excellent! I recommend
Delivery 2 weeks. Good quality and fast delivery at reasonable price. It's been a month, all the locks are in place, nothing fell off.
Super pajamas, very soft and pleasant quality. Stitched not very-there was a hole on the ass, but fixable
I took pajamas to a guy at a height of 175 cm, the size of M. He approached, really liked it
Will go to sleep soft and warm. Delivery from 11.11 to 15.01 tinplate all Russian Post. Sent quickly.
Same as image
Came the goods quickly for 20 days 5 +++ The fabric is very soft, my daughter is happy
The costume for a girl growing 1,60 came well. It's a pity that the pugavians, not the castle. With the store did not communicate.
Everything is super, thanks to the store. The eyes of the Hare are some stubborn)))
Super!!! Soft. delight! Stitched well, there are no jambs.
The food is more than 2 cities in Ukraine. Stan garny, outdoor material, all yak in the photo, Rosemary
Suit super. On the growth of 167sm. took M. The length approached, sat down as it should!
Great! I liked it very much! Soft and pleasant bunny.
Enough fast shipping, it AKURAT 31 Dec
Hurray! Got it! It came very quickly! Track tracked. The child is happy. The growth of 143 RR S is slightly too big. Soft, comfortable. No smell, sewn well. Lightning on the pope works well. All buttons are sewn firmly. Thanks to the store.
Got pajamas. Quality is super. The child is happy. Thank you!
מעלף,
Chic Jumpsuit! My daughter is delighted!
All super though and sent instead of HL size L. For a home suit I wanted more but for a height of 168 L ideal
I'm delighted!!! Soft, wonderful and wonderful! delivered quickly
boyfriend loved it, super soft and comfy. I followed the measurments exactly but still seemed a bit small. I would size up for a baggy look. :)